Today's story
Ex-FBI negotiator says chasing yes fails because fear drives deals
Deals stick when the other side feels safe and understood, not when you land on a fair split.
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About Christopher Voss
Christopher Voss is an American businessman, author, and academic. Voss is a former FBI hostage negotiator, the CEO of The Black Swan Group Ltd, a company registered in Las Vegas, Nevada, and co-author of the book Never Split the Difference. He is an adjunct professor at Harvard Law School and Georgetown University's McDonough School of Business, and a lecturer at the Marshall School of Business at University of Southern California.
Everything about Christopher Voss →- Occupation
- writer, police officer, lecturer, television personality
- Citizenship
- United States
- Born
- November 28, 1957
- Website
- https://www.blackswanltd.com/our-team/chris-voss