Ralph Norris.

About Ralph Norris

Sir Ralph Norris is an Australasian business leader, knighted for services to New Zealand business in 2009. He transitioned from CIO to CEO, leading business and culture transformations across different industries. The chairman of Craigs Investment Partners since 2021, Norris has held several chair and board roles and was previously CEO of ASB Bank (1991–2001), Air New Zealand (2002–2005) and the Commonwealth Bank Group (2005–2011). While at ASB, Norris was instrumental in the launch of New Zealand's first automatic teller machines and Eftpos technology. He is known for his business turnaround acumen and 'no surprises' approach, demonstrating a practical and down-to-earth style. He led the banking industry globally in moving executive long-term incentives (LTIs) away from purely financial performance, linking them for the first time to customer satisfaction. Norris is an honorary Fellow of the Institute of IT Professionals, an ambassador of the Australian Indigenous Education Foundation, was awarded an Honorary Doctorate of Business by the University of New South Wales in 2012, and was inducted into the New Zealand Business Hall of Fame in 2014. He is a strong advocate of tertiary education.